Privacy Policy

Privacy Policy

At Alba Lighting, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our products and services.

1. Information We Collect

To provide you with the best lighting solutions and customer service, we may collect the following types of information:

• Personal Identification: Name, mailing address, email address, and phone number.
• Transaction Details: Information regarding the products you purchase and your preferred payment methods.
• Technical Data: IP address, browser type, and usage data when you visit our website.

2. How We Use Your Information

We use your data to brighten your experience with us, specifically for:

• Order Fulfillment: Processing your purchases and delivering products to your doorstep.
• Customer Support: Providing personalized advice and responding to your inquiries.
• Improvements: Enhancing our product range and website functionality based on your feedback.
• Marketing: Sending you updates on new innovations and seasonal promotions (you can opt-out at any time).

3. Data Security

We implement industry-standard security measures to ensure your personal information remains confidential. Just as we prioritize durability in our lights, we prioritize the “durability” of our security protocols to protect against unauthorized access or disclosure.

4. Sharing Your Information

Alba Lighting does not sell or rent your personal information to third parties. We only share data with trusted partners (such as delivery services) who assist us in operating our business and serving you, provided they keep this information confidential.

5. Cookies

Our website uses cookies to enhance your browsing experience. These help us understand which lighting solutions interest you most, allowing us to tailor our suggestions to your style.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate data.
• Request the deletion of your data from our active marketing lists.

7. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to us:

• Email: info@albalighting.pk, Sales@albalighting.pk 
• Location: No 17 mezzanine floor, Salam Centre, Seari Rd, Market Quarter, Karachi,
• Phone: +92 337 4766954