When searching for premium lighting products, Alba Lighting is your ultimate destination. We understand that upgrading your home, office, or commercial space can bring up a few queries. That is exactly why we have put together these Frequently Asked Questions to help you make the perfect decision.
Frequently Asked Questions About Our Collections
Our customers regularly ask us about the seamless installation process of our magnetic track lights, the lifespan of our LED strips, and the waterproof ratings of our outdoor fixtures. In the Frequently Asked Questions section below, we cover everything from delivery times across Pakistan to our warranty details.
Whether you are an interior designer planning a massive project or a homeowner looking to brighten up your living room with sleek aluminum profile lights, having the right information is crucial. If you read through these Frequently Asked Questions and still need more specific technical assistance, our dedicated support team in Karachi is always ready to guide you. We want to ensure your shopping experience is completely smooth. You can also check out modern lighting trends and standards on our official [Instagram/Facebook Page].
Frequently Asked Questions About Our Lighting Products
Read through our Frequently Asked Questions below to learn more about shipping, warranties, and how to choose the perfect light for your space.
Frequently Asked Questions
| # | Customer Question | Alba Lighting Expert Answer |
| 1 | Why are your lights more expensive than local market brands? | We use branded (USA) LED chips paired with heavy-duty drivers. Cheap local lights fail early because of poor heat management; ours are built to last for many years with zero maintenance. |
| 2 | What is “Lumens per Watt” and why does 130 Lm/W matter? | Lm/W measures efficiency. Market brands give you 80 Lm/W, but Alba provides 130 Lm/W. You get 60% more brightness while using the same amount of electricity, saving you thousands on bills. |
| 3 | Do your LED profiles bend or turn yellow over time? | Never. We use thick, premium-grade aluminium for our profiles, which prevents warping. Our high-quality diffusers are UV-resistant, so they stay pure white and never turn yellow or brittle. |
| 4 | What makes your LED drivers “Heavy Quality”? |
Our drivers use high-grade capacitors that act as a shield against Pakistan’s voltage fluctuations. This prevents drivers from being broken by small surges in electricity by the use of generators and UPS, particularly and protects LED chips from sudden burnout.
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| 5 | How does the aluminium heat sink affect the light’s life? | LEDs hate heat. Our premium aluminium heat sinks pull heat away from the LED chips effectively. A cool chip lasts 50,000+ hours; a hot chip (in cheap plastic/thin metal) dies in months. |
| 6 | Can I use your Magnetic Track lights in my living room? | Yes! Magnetic systems are the modern lighting system for luxury homes. They allow you to move, add, or remove lights instantly without any tools or rewiring, giving you total design flexibility. |
| 7 | Is it safe to touch the magnetic track while it is on? | Absolutely. Our magnetic systems operate on 48V Low Voltage. This is completely safe for humans to touch and poses no risk of electric shock, unlike 220V traditional tracks. |
| 8 | Which colour temperature should I choose for my home? | We offer 3000K (Warm/Cosy), 4000K (Neutral/Daylight), and 6000K (Cool/Office). For homes, 4000K is our best-seller as it provides a clean, modern look without being too blue or too yellow. |
| 9 | Do you offer 3-meter-long profiles? | Yes. We provide full 3-meter aluminium profiles to ensure long, seamless lines of light on your ceilings without messy joints or gaps. |
| 10 | Can your outdoor lights survive heavy rain in Pakistan? | Yes. Our outdoor range (Garden Spikes, Ingrounds) features high IP65/IP67 ratings, making them dust-proof and waterproof against heavy monsoon rains. |
| 11 | Do your lights flicker when viewed through a phone camera? | No. Thanks to our high-quality constant-current drivers in certain models, which are solely for high-end projects, those models are 100% flicker-free. This is essential for professional photography and eye health. |
| 12 | How many units of electricity will I save switching to Alba? | Because of our 130 Lm/W efficiency, a project using Alba Lighting typically consumes 35-40% less energy than a project using standard 80 Lm/W LEDs for the same brightness level. |
| 13 | What is the CRI of your lights? | We maintain a CRI (Colour Rendering Index) of 85-90+. This means colours under our lights look natural and vivid—perfect for clothing stores, art galleries, and luxury kitchens. |
| 14 | Do you provide technical help to my electrician? | Yes! We offer 24/7 technical support at +92 337 4766954. We can guide your team on the correct wiring for profile lights, drivers, and magnetic systems. |
| 15 | Do you deliver to cities outside of Karachi? | We offer insured nationwide delivery. We use reinforced packaging so your 3-meter aluminium profiles arrive perfectly straight at your doorstep in any city in Pakistan. |
We hope these Frequently Asked Questions helped! If you need more details about our magnetic track lights or outdoor fixtures, contact our support team. (0337-4766954)